|Legal advice, perusing file, case documents and research||Time basis||
David Goldsmith - Solicitor - 20 years PQE –
£220.00 per hour
|Drafting case documents including TR1 and Land Registry Forms||Time basis||£220.00 per hour|
|Letters & e-mails sent||Per 6 Minute unit||£22.00 per item|
|Letters & e-mails received||Per 6 Minute Unit||£11.00 per item|
|Long letters and e-mails||Time basis||£220.00 per hour|
|Meetings||Time basis||£220.00 per hour|
|Court Work – Preparation, travelling, waiting and advocacy||Time basis||£220.00 per hours|
Under the new SRA Solicitors Code of Conduct, DGR Law has introduced a revised Complaints Procedure. Any complaint made against DGR Law is handled promptly, fairly and effectively in accordance with this procedure.
Therefore at the outset in the event of a problem, you are entitled to complain. Your complaint should be put in writing and sent to this Office marked for the attention of David Goldsmith. This includes a complaint about any invoice that you received. A copy of the Complaints Procedure is available on request. However, a summary is as follows:-
DGR Law Complaints Procedure
- a) Your complaint will be acknowledged within 14 days and a full response will be provided in writing 14 days thereafter.
- b) If you are dissatisfied with the response that you receive to your complaint, you are entitled to request a meeting to discuss the matter further.
You have the right to complain to the Legal Ombudsman. The Legal Ombudsman Scheme Rules specify that a Complainant must refer a complaint to the Ombudsman within 6 months of the date of a written response to a complaint that you have received from this office. In this regard, the address to write to is:
P.O Box 15870
Regarding legal costs there may be a right to object to a bill or invoice rendered to you by applying to the Court for an Assessment of the bill and/or invoice under Part 3 of the Solicitors Act 1974 and that if any part of a bill and/or invoice remains unpaid DGR Law may be entitled to charge interest.
You also have a right to complain to the SRA. Please follow the link below for details:-
If you require any further information, please do not hesitate to contact us.